Returns and Exchanges

RETURNS & EXCHANGES

You must raise a return request by emailing us on info@thesteelflex.com  within 7 days of receipt of your order.

Product packaging, labels & tags must not be tampered with

Product must be in perfect condition 

Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality and damages, if any. 

Refunds will only be processed for damaged or defective products in the form of store credit.